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 Downloading Update - Help
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gizzwizz

United Kingdom
13 Posts

Posted - 04/17/2008 :  18:53:24  Show Profile  Reply with Quote
Downloaded update for PCStitch7 (forgot you could do it). It downloaded successfully and then up came "Run time error" and that was the end of that. What was the problem?

Christian


http://www.aprilfooldesigns.com

Dragonlair

USA
2931 Posts

Posted - 04/17/2008 :  20:23:31  Show Profile  Reply with Quote
It depends on what version you downloaded, what operating system you are running and where you got the error message.

Please provide the full information and maybe we can figure it out.

Diane
There is no such thing as a stupid question
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gizzwizz

United Kingdom
13 Posts

Posted - 04/18/2008 :  07:39:50  Show Profile  Reply with Quote
OS = Windows XP
Version of PCStitch 7 I have is 7.17 and I think the download was 7.22. The error message was over the download box

Does that help? I'm not too technical so I hope what I have written helps

Christian


http://www.aprilfooldesigns.com
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Dragonlair

USA
2931 Posts

Posted - 04/18/2008 :  08:22:51  Show Profile  Reply with Quote
Did you try a new download or an update? Whichever you tried, try the other.

Worse case scenario -

Set a restore point for your computer (so you can get back to what you have if this fails)
Download and save to your hard disk the latest version.
Uninstall the version you have
Install from the file you downloaded.

That should get past the problem if nothing else will.

Diane
There is no such thing as a stupid question
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gizzwizz

United Kingdom
13 Posts

Posted - 04/18/2008 :  14:36:53  Show Profile  Reply with Quote
As far as I can see the file didn't download so it seems I will just have to carry on with the version I have. As they say what you have never had you never miss And the other one - if it ain't broke, don't fix it

Christian


http://www.aprilfooldesigns.com

Edited by - gizzwizz on 04/18/2008 14:38:29
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Periphaeria

120 Posts

Posted - 04/19/2008 :  12:24:29  Show Profile  Reply with Quote
Christian,

you could also do "repair" installation with the latest full package i.e. download the full version from the main page and install it over the current PCStitch.



"To err is human--and to blame it on a computer is even more so."
-- Robert Orben

Periphaeria Designs

The Spanish Sampler Mystery Stitch-A-Long
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