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Navymomx2

USA
2 Posts
Posted - 03/03/2008 :  16:41:47  Show Profile  Reply with Quote
HI,

I have downloaded the demo version of PC Stitch Standard and have been playing with it the last several days, actually trying to.

I have a new laptop, just over a month old and it has Vista Home Premium.

I play with an image I import and work with editing it, abt 5 minutes into this the screen goes clouded and I get a message that PC Stitch program has stopped working and Windows is looking for a solution, no solution is found and the program shuts down.

I would like to purchase the program but won't if I can't figure out what is going on.

Any idea's?

Thanks
Pam

Dragonlair

USA
2893 Posts
Posted - 03/03/2008 :  17:48:54  Show Profile  Reply with Quote
Pam,

What version of PCStitch Standard do you have? Only the latest version works with Vista. For pro, you must have 8.03 or better for Vista support.

I have full PCStitch Standard 7.00.20 and it works fine for me. I also have Pro 8.03.08 and it also works fine.

I suggest you try an uninstall followed by a re-install. It's possible that something didn't install properly.

Diane
There is no such thing as a stupid question
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Navymomx2

USA
2 Posts
Posted - 03/03/2008 :  20:58:36  Show Profile  Reply with Quote
I did the uninstall and reinstall and it still happened but I found what the problem is incase anyone else ever runs into the same thing. I was using the 7.0.20 version so it was the up to date version downloaded direct from the website.

I would use my built in mouse scroll on the laptop and it was what was causing the problem. As soon as I would use it the error issue popped up.

I now have a wireless mouse and I have not had the problem since.

I have since purchased the program and already am having lot's of fun.

Thanks
Pam
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Dragonlair

USA
2893 Posts
Posted - 03/04/2008 :  08:16:17  Show Profile  Reply with Quote
I'm glad you found the problem.

The problem wasn't PCStitch but some communication glitch involving your mouse. It may have been just a coincidence that it happened while using PCStitch.

I also use PCStitch (pro) under Vista and I currently have no problems. I hope you continue to enjoy your new "toy".

Diane
There is no such thing as a stupid question
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