I've never used the underlay feature. However, whatever the problem, it is always helpful to give as much information as possible, including any error messages, what you were trying and what happened -- as well as what you expected to happen.
Diane, This is what it says in the box: System error retrieving the COM class factory for component with CLSID (00140B7F-B1BA-11CE-ABC6-F5B2E79D9E3F) Failed due to the following error: 8007007e
When I try to send the error message it won't send?! Thats why I came here. Thank you once again for all your help!!