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joanwaff
USA
52 Posts |
 Posted - 06/16/2011 : 18:32:38
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My Pro 9 will not open. Should I uninstall the program and re-install it?
Have A Great Day, Joan
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Dragonlair
USA
2918 Posts |
Posted - 06/16/2011 : 20:10:41
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What message are you getting? The firs thing I would do is to reboot and try again. If that doesn't work, try the uninstall/reinstall.
Diane
There is no such thing as a stupid question
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joanwaff
USA
52 Posts |
Posted - 06/17/2011 : 09:30:35
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 It worked! I uninstalled the program. When I re-installed it, my name is on it and I didn't have to use my unlock key number. All my files are the same in it too.
Thanks!
Have A Great Day, Joan
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joanwaff
USA
52 Posts |
Posted - 06/17/2011 : 12:44:24
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It's not working! When I try to import an image, and I choose the first option, disk file, and have tried both drop down options, my PCS program freezes and I see "PCSPro not responding". I have to reboot to get PCS off. What should I do now?
Should I reinstall again?
Have A Great Day, Joan
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joanwaff
USA
52 Posts |
Posted - 06/17/2011 : 13:14:09
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I've uninstalled and re-installed the PCS Pro program 3 times today and still can't import. It worked a few days ago!
Have A Great Day, Joan
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Dragonlair
USA
2918 Posts |
Posted - 06/17/2011 : 15:17:20
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Joan,
I recommend you contact Mark on this issue. I just don't know.
Diane
There is no such thing as a stupid question
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joanwaff
USA
52 Posts |
Posted - 06/17/2011 : 18:24:29
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Yes! I sent a message to support earlier today. Hope to hear from them.
Have A Great Day, Joan
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Topic |
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Opening Pro 9
