PCStitch User Forums
PCStitch User Forums
Home | Profile | Register | Active Topics | Members | Search | FAQ
 All Forums
 PCStitch Forums
 PCStitch Pro
 Uninstall

Note: You must be registered in order to post a reply.
To register, click here. Registration is FREE!

Screensize:
UserName:
Password:
Format Mode:
Format: BoldItalicizedUnderlineStrikethrough Align LeftCenteredAlign Right Horizontal Rule Insert HyperlinkInsert EmailInsert Image Insert CodeInsert QuoteInsert List
   
Message:

* HTML is OFF
* Forum Code is ON
Smilies
Smile [:)] Big Smile [:D] Cool [8D] Blush [:I]
Tongue [:P] Evil [):] Wink [;)] Clown [:o)]
Black Eye [B)] Eight Ball [8] Frown [:(] Shy [8)]
Shocked [:0] Angry [:(!] Dead [xx(] Sleepy [|)]
Kisses [:X] Approve [^] Disapprove [V] Question [?]

 
Check here to subscribe to this topic.
   

T O P I C    R E V I E W
HippyCraig Posted - 01/29/2011 : 22:45:05
I am having trouble uninstalling your software from my old machine. I get the following:

InstallScript Setup Launcher has encounterd a problem and needs to close. We are sorry for the inconvienience.

The details Refer to setup.exe pcsthumbext.dll

Now I cant remove it and the software doesnt run anymore. What are the next steps?
12   L A T E S T    R E P L I E S    (Newest First)
HippyCraig Posted - 02/03/2011 : 19:51:35
It was really strange, I dont usually install something more than once but I accedently ran the install twice and then went to uninstall, then it worked.

Very Weird
Dragonlair Posted - 02/03/2011 : 17:42:15
I have no idea how that worked unless somehow it finally created a good copy of the file you needed.

That's something to add in the book of tricks - try install multiple times and THEN try uninstall.

Diane
There is no such thing as a stupid question
HippyCraig Posted - 02/03/2011 : 16:34:04
I tried to run that command but the file didnt exisit and I received the same error, I found it installed in the windows system32 folder. So I ran the install a couple of times and now it was able to uninstall.

Strange, but it worked, thanks for helping.
Mark Posted - 02/03/2011 : 09:48:09
The security on newer versions of Windows makes a lot of things difficult. You can try this.

Click Start->All Programs->Accessories then right click Command Prompt and choose
Run As Administrator

Enter the following commands

CD \Program Files\PCStitch 9
regsvr32 /u pcsthumbext.dll
exit

then reboot and see if you can uninstall.


Mark Miller
M&R Technologies
HippyCraig Posted - 02/02/2011 : 20:15:59
Still the same error, I cant uninstall. Is there something else I can try?
Mark Posted - 02/02/2011 : 10:18:16
Can you try booting your PC in safe mode and uninstalling PCStitch from there?

Mark Miller
M&R Technologies
HippyCraig Posted - 02/01/2011 : 22:02:46
So here is what I got out of the error clicking through some of the details in the dialog I seen:

AppName: setup.exe
AppVer 16.0.0.400
ModName: pcsthmbext.dll
Modver: 1.0.0.1
Offset 00014bd0

I couldnt find a way to include a screen shot but the link at the bottom produced the following: 



<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="setup.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="ISSetup.dll" SIZE="583744" CHECKSUM="0xBF29CD42" 
BIN_FILE_VERSION="16.0.0.400" BIN_PRODUCT_VERSION="16.0.0.0" PRODUCT_VERSION="16.0" 
FILE_DESCRIPTION="InstallShield (R) Setup Engine" COMPANY_NAME="Acresso Software Inc." 
PRODUCT_NAME="InstallShield" FILE_VERSION="16.0.400" ORIGINAL_FILENAME="iKernel.dll" 
INTERNAL_NAME="Kernel" LEGAL_COPYRIGHT="Copyright (C) 2009 Acresso Software Inc. and/or 
InstallShield Co. Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" 
VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x983A3" 
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="16.0.0.400" 
UPTO_BIN_PRODUCT_VERSION="16.0.0.0" LINK_DATE="09/22/2009 03:58:40" 
UPTO_LINK_DATE="09/22/2009 03:58:40" VER_LANGUAGE="English (United States) [0x409]" />

    <MATCHING_FILE NAME="setup.exe" SIZE="809536" CHECKSUM="0x8F1893C5" 
BIN_FILE_VERSION="16.0.0.400" BIN_PRODUCT_VERSION="16.0.0.0" 
PRODUCT_VERSION="16.0                                        " 
FILE_DESCRIPTION="InstallScript Setup Launcher                                        " 
COMPANY_NAME="Acresso Software Inc.                                        " 
PRODUCT_NAME="InstallShield                                        " 
FILE_VERSION="16.0.400                                        " 
ORIGINAL_FILENAME="Setup.exe                                        " 
INTERNAL_NAME="Setup                                        " LEGAL_COPYRIGHT="Copyright 
(C) 2009 Acresso Software Inc. and/or InstallShield Co. Inc. All Rights 
Reserved.                                        " VERFILEDATEHI="0x0" 
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" 
PE_CHECKSUM="0xCFB7B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="16.0.0.400" 
UPTO_BIN_PRODUCT_VERSION="16.0.0.0" LINK_DATE="09/22/2009 03:59:51" 
UPTO_LINK_DATE="09/22/2009 03:59:51" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>
<EXE NAME="PCSThumbExt.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="PCSThumbExt.dll" SIZE="344064" CHECKSUM="0x67D4A6D2" 
BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9, 0, 0, 0" 
FILE_DESCRIPTION="PCStitch Explorer Thumbnail Extension" COMPANY_NAME="M&R Technologies" 
PRODUCT_NAME="PCStitch Pro" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="PCSThumbExt.DLL" 
INTERNAL_NAME="PCSThumbExt" LEGAL_COPYRIGHT="(c) M&R Technologies, Inc.  All rights 
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" 
MODULE_TYPE="WIN32" PE_CHECKSUM="0x5A06A" LINKER_VERSION="0x0" 
UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="10/07/2008 
19:34:23" UPTO_LINK_DATE="10/07/2008 19:34:23" VER_LANGUAGE="English (United States) 
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" 
BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" 
PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" 
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
 FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" 
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." 
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" 
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" 
UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" 
LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" 
VER_LANGUAGE="English (United States) [0x409]" />

</EXE>
</DATABASE>
Mark Posted - 01/31/2011 : 10:42:44
What are the full details of the error message?

Try rebooting your PC and then uninstalling PCStitch as the first thing you do after the reboot.

Mark Miller
M&R Technologies
steelrod Posted - 01/31/2011 : 10:40:28
try doing a search for the so called corrupted files then delete them or if you know how to, check the windows registry.
Dragonlair Posted - 01/30/2011 : 11:52:36
I don't have any other ideas. It's up to Mark now.

Diane
There is no such thing as a stupid question
HippyCraig Posted - 01/30/2011 : 09:01:07
I tried that already, it didnt work. Is there something else I can try
Dragonlair Posted - 01/30/2011 : 07:26:28
Try re-installing it over the current install and then uninstalling it. That may correct the missing file problem.

Diane
There is no such thing as a stupid question

PCStitch User Forums © 2006 M&R Technologies, Inc. Go To Top Of Page
Snitz Forums 2000