| T O P I C R E V I E W |
| sandykay65 |
Posted - 08/04/2015 : 10:49:49
Keep getting this error preventing me from doing anything. Does it when open the programs and anything I do inside of program. Help cant use it till fixed.
Sandra Hinde (Foreman) |
| 5 L A T E S T R E P L I E S (Newest First) |
| Dragonlair |
Posted - 08/05/2015 : 07:31:57
Did it stop the error message, though? You could not use it at all before and at least it's as a trial version now if that message is gone.
Diane
There is no such thing as a stupid question
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| sandykay65 |
Posted - 08/05/2015 : 00:38:41
tried that now my software is locked. Gotta contact them to reset my registration key now.
Sandra Hinde |
| Dragonlair |
Posted - 08/04/2015 : 20:01:54
An uninstall should not affect the registration. If you re-install, you should be fine. If you do have to re-enter the key, it should take the same key.
Diane
There is no such thing as a stupid question
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| sandykay65 |
Posted - 08/04/2015 : 18:03:22
if I uninstall I cant use it unless they unlock the keycode again.
Sandra Hinde |
| Dragonlair |
Posted - 08/04/2015 : 12:18:44
I recommend you uninstall and reinstall the product. Also, what level of Windows are you using. If you are using 10, I do not know if the product has been tested in that environment yet. This version came out under Windows 7, well before 8 and 8.1 were available.
Good Luck,
Diane
There is no such thing as a stupid question
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