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retro_stitches
Australia
13 Posts |
 Posted - 06/01/2015 : 03:26:54
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I have a key I bought 3-4 years ago, but it doesn't work anymore, it say's its already used and cant be used again, this is my key, why would anyone else have my key. this is unacceptable, I've sent an email off but as of today Monday 1/6 no response,
not a happy camper |
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Dragonlair
USA
2907 Posts |
Posted - 06/01/2015 : 07:56:32
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The registration keys used to be set for only one use. An email should solve the problem but be patient.
At the time I'm writing this, it's just now 8 AM where the company is located. It was not yet 3:30 AM for them when your post was written.
M&R Tech is located in the Eastern Timezone of the US.
Please be aware of the global nature of the internet and understand that not everything is monitored 24/7.
Good Luck,
Diane
There is no such thing as a stupid question
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retro_stitches
Australia
13 Posts |
Posted - 06/01/2015 : 19:44:35
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I sent the message off sunday night, its now tuesday morning. Australian time.
I have used they key across 3 different computers, without a drama, only problem i had was, it kept showing someone elses name instead of mine. Which was annoying,..but fixable.
Now i cant use ut at all.. |
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Dragonlair
USA
2907 Posts |
Posted - 06/01/2015 : 20:46:22
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All I can suggest is you look for the profile of Mark here on this board and send an email to him directly. This is not an unknown problem and I'm sure he can help you. However, it's 8:51 PM my time (and Mark's time) so it will be a few hours before he sees your message.
I think Mark's clocks are set a little slow. 
Good Luck,
Diane
There is no such thing as a stupid question
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cant register and unlock
