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roladragon Posted - 04/27/2020 : 03:33:10
Hello.I bought the PCStitch Pro 9 version in 2013. Problem: I hacked my email at the time, and I no longer have access to it.I've been writing to the "Customer Service Department" twice to fix the problem, and I have NEVER heard from them.The answer when I try to hand in my activation key is that it is already in use and that I cannot use it.I have the paypal receipts of my purchase, I would like to be able to use what I bought.thank you for helping me
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roladragon Posted - 04/27/2020 : 07:49:57
Thanks, Dragonlair.
I'm in the same case in France, stay at home for me :)
Dragonlair Posted - 04/27/2020 : 07:41:29
I suggest you contact Mark at mmiller@pcstitch.com for help.

It may be an issue with that version of PCStitch being 2 generations back but Mark would be the one to fix it.

Remember that they are under a Stay-at-Home order so things are slowed down somewhat.

There is no such thing as a stupid question

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