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T O P I C    R E V I E W
stephanie Posted - 05/16/2006 : 23:16:15
I have been printing to an HP inkjet just fine but it consumes so much ink that I purchased an HP LAserjet for my large PCStitch charts. Unfortunately when I print from PCS to the laser only the upper left hand corner of the page prints for charts. The legend is fine and all others documents I send to the laser are fine. It is only the PCS charts that do this. Any ideas/suggestions???

Stephanie
7   L A T E S T    R E P L I E S    (Newest First)
Mark Posted - 05/23/2006 : 15:41:01
Stephanie,

Is the laserjet your default printer? If not, can you try setting it to the deault and see if you get the same results in PCStitch Pro?

Mark Miller
M&R Technologies
stephanie Posted - 05/20/2006 : 12:52:34
OK - i posted to the other thread about creating PDFs that I set the print quality to best and I now have full page PDFs; however, altho I can print the PDFs just fine on the inkjet and the laserjet, I still get just the upper left hand corner when I print the PCS chart directly from the application to the laserjet. For now it seems that I will be creating PDFs and printing. I guess I need to download the driver again just to see if that helps. I truly appreciate all of you helping me out.

Stephanie
TroyRiegle Posted - 05/18/2006 : 15:34:54
Stephanie,

Troy here. I have been researching this problem, and think I might be on something for you.... This also might have something to do with the problem some are seeing with PDF creation.

From the print/preview screen in PCStitch, there is a Printer Setup button next to the printer selector. Please go in there and check to see what the paper size is set to for your printer. I have a system in my office where it is blank if I print to adobe. If I create the pdf with a blank paper setting, I see what you are seeing... If I set the paper size to "letter", then it works correctly.

I am not sure why this is happening in the adobe PDF software, but I will continue to research it. Do you see the same thing on your system, and if so, does setting the paper size correctly resolve the problem?

Thanks,

Troy
stephanie Posted - 05/18/2006 : 00:04:26
well I took Diane's advice re: Primopdf and that created a file that was only the upper left hand corner too!!! Don't know how the 2 relate but thoguht I would mention that.
stephanie Posted - 05/17/2006 : 23:39:51
Thanks for the help, both of you. Troy, when I poreview everything looks great. I am printing to an HP 1300 laserjet. My son - my techie - downloaded the driver from the hp site last and everything elses prints just fine.

Stephanie
TroyRiegle Posted - 05/17/2006 : 20:55:19
Stephanie,

This is Troy. Not sure about this one, but I have seen stranger things before. There is a post on here from someone who is seeing something like this with a PDF output... They could be related...

We have seen strange issues with certain printer drivers too, so lets not rule anything out..

What printer are you using? Second: If you preview the pattern, does the preview look ok?

If you can tell me the printer you are using, I can try to download the printer driver to my systems here and see if I can recreate the problem. No guarantee that I can resolve it.. Might be our problem, might be a problem in the driver.. But, if we can re-create it I might be able to help you.

Sincerly,

Troy
Dragonlair Posted - 05/17/2006 : 08:16:23
Stephanie,

I remember seeing problems like this years ago but I was not aware that they still happened. They used to be memory problems. The memory inside the laserjet wasn't big enough to hold the complex graphics of the page. These charts are very complex "pixel-wise". Could that be your problem?

Diane
There is no such thing as a stupid question

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