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akinbostanci

Turkey
1 Posts
Posted - 05/31/2016 :  07:23:26  Show Profile  Reply with Quote
I've bought pc stitch 10 two days ago. My order number 67865

I've got an unlock key by email

I have downloaded the trial version and click Register & Unlock button.

I wrote my name and key but there is an error message;

the error message is "verification failure" and the screen is below..
can you help me please?

I have also sent this problem to customerservice@pcstitch.com by email, but there is not any answer yet.
Edited by - akinbostanci on 05/31/2016 07:30:18

Dragonlair

USA
2889 Posts
Posted - 05/31/2016 :  07:32:43  Show Profile  Reply with Quote
Try rebooting and then uninstalling and re-installing. If that doesn't work and you haven't heard from customer service, look up Mark's profile here on this board and send him a message.

Give Mark all pertinent details including your operating system. It might help.

Good luck,


Diane
There is no such thing as a stupid question
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