Customer Service:

How can we help you?

We take pride in our customer service. If you have a question or problem, we will do our best to help you resolve it. We offer free maintenance updates to our software which you can download here. We also have a FAQ (Frequently Asked Questions) section that might give you instant answers to some of your questions. Finally, if you can not find your answer here, please contact us. We return email every day so let us know how we can help you!

Windows Vista Information!

Click Here for information about running PCStitch Products on Windows Vista!

Check out our New Message Boards!

Visit the PCStitch User Forums!
You can join this new online community to discuss issues with the PCStitch software, cross stitching in general, or anything else you would like to share with other PCStitch users!

PCStitch Pro Maintenance Update

The goal with all our products is to provide you with the highest quality software available. We love the customer feedback we've received about PCStitch Pro. It has allowed us to not only resolve a few issues, but also added some great features. For example, we now have a new Pattern Browser panel, and we've added the ability to sort the palette. These new features, as well as all maintenance fixes are available to all PCStitch Pro customers for FREE. All you need to do is update your software to the latest release. We will continue to strive to provide the best product available. We suggest you periodically check for available updates to take advantage of all Pro has to offer.

How? Simple! The easiest way is, while running PCStitch Pro on your own computer, to choose the Check for Updates option from the Help menu. PCStitch Pro will use your Internet connection to see if updates are available. If one exists, it will be downloaded and installed for you!
Remember, these maintenance updates are FREE!

If you don't have Internet access on the system running PCStitch, or for any other reason you want the update file, you can download it from this page. If your current version of PCStitch Pro is less than 8.03.00, click here to download the file. If your current version is 8.03.00 or later, click here to download the update file. Copy the file to the computer running PCStitch Pro and run it to update your software. This will update your PCStitch Pro to version 8.03.08.

Click Here to see a complete list of bug fixes and new features added to PCStitch Pro by maintenance updates.

PCStitch Standard Maintenance Updates

		PCStitch 7 (Standard): If you have Internet access on the computer that has PCStitch 7 installed, you can simply start up the software and choose the Check For Updates feature from the Help menu. This will automatically download the update and install it for you. If you do not have access, or you simply want the update file, you can Click Here to download PCStitch7Update.exe. Simply put this file on the computer that has PCStitch 7, and run it to update your software to version 7.0.22.

		PCStitch 6 Update: The last version of PCStitch 6 released was 6.4.15. PCStitch 6 supported the Check for Updates feature from the Help menu so the easiest way to upgrade is that way. You can also Click Here to download PCStitch6Update.exe if you need it. Simply run this program to update your software to version 6.4.15 .

		PCStitch 5 Update: The last version of PCStitch 5 to be released was 5.02.07. If you have a version of PCStitch 5 prior to this, you can Click Here to download PCStitch5Update.exe. Run this file to update to the latest release of version 5.